Privacy Policy

This privacy policy sets out how Firefly Yoga uses and protects any information that you give Firefly Yoga when you use this website, visit our studio for a class or contact us by another other digital methods (eg, third party yoga directories, email, phone etc). 

 

 

 

Firefly Yoga is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when coming into contact with us via any of the methods listed above, then you can be assured that it will only be used in accordance with this privacy statement.

Firefly Yoga may change this policy from time to time by updating this page.

 

You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23/5/2018.

 

What we collect

 

Via our website (either when making or booking or completing one of the contact forms):

  • Name

  • Mobile number

  • Email address

  • Any other information you have chosen to provide in the comment sections

 

In person:

  • PARQ form

  • First name on attendance register

  • Card receipt (if you pay by card)

 

Via other digital forms of communication

  • Name, email address and any other information you have chosen to provide when you email us

  • Name, mobile number and any other information you have chosen to provide when you text us

  • Telephone number when you call us

  • Name, email address, mobile number and any other information you have chosen to provide when contacting us via third party websites, e.g. Groupon and various yoga directories

  • Name and other information you have chosen to provide when you contact us via Facebook Messenger.

 

What we do with the information we gather

We require this information to understand your health and needs and provide you the information you require, and in particular for the following reasons:

  • Internal record keeping.

  • Ensuring your health and safety during classes – via PARQs.

  • Replying to any queries of questions you have.

  • Sending you PayPal invoices – if this is what you requested.

  • Sending you any ‘Yoga at Home’ class guides you have purchased.

  • Notifying you of any cancellations or changes to a class you are scheduled to attend.

 

Please note: We do not hold any of your personal contact information, e.g. telephone number or email address in any form of database. We will never send your marketing information and never share your information with third parties. Your contact details will only ever be used to answer the request that you sent us – expect in the case of class changes or cancelations.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Third party websites

You may come into contact with us through a third-party website, e.g. Groupon, yoga Near You or other yoga directories. Although we list on these websites we have no control over their privacy policy and should consult their website privacy policy should you have any questions or concerns.;

 

Controlling your personal information

Under GDPR 2018 you have the following rights when it comes to your personal data:

  • subject access right (SAR)

  • right to have inaccuracies corrected

  • right to have information erased

  • right to prevent direct marketing

  • right to prevent automated decision-marking and profiling

  • right to data portability

 

To enact any of these rights at any time please write to us:

Firefly Yoga

Unit 32

Nine Mile Point Industrial Estate

Cwmfelinfach

Ynysddu

NP11 7HZ

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  • Firefly Yoga Instagram
  • Firefly Yoga Facebook

FIREFLY YOGA

Unit 32, Nine Mile Point Industrial Estate,

Cwmfelinfach

Ynysddu

Caerphilly

 NP11 7HZ